Built by operators. For operators.

A night with Ruth

One night of calls. Handled while you sleep.

Here’s a normal night at a shop like yours, from closing time to the morning summary.

  1. 5:40 PMClosing time
  2. 7:15 PMRoutine call
  3. 9:52 PMEmergency
  4. 11:40 PMNew lead
  5. 6:30 AMMorning
  1. 5:40 PMClosing time

    Set the rules once.

    Tell Ruth what counts as an emergency and who’s on call. She follows it every night, weekend and holiday.

    • The office phone goes to voicemail at 5.

      Ruth answers every call, every night.

    RuthYour phone

    Heading home. Who’s on call?

    Jesse is on call tonight. I’ll send him emergencies only and book everything else for the morning.

    On call tonightJesseEmergencies only
  2. 7:15 PMRoutine call

    Routine calls, booked for the morning.

    Ruth answers, finds out what they need, and books the first open time. The customer gets the time by text from her own number.

    • After-hours callers leave a message, then call someone else.

      They hang up with a time booked.

    RuthKaren’s phone

    Thanks for calling, Karen. You’re booked Thursday between 8 and 10 for the AC tune-up.

    You’ll get a reminder the day before.

    Thank you!

    Housecall ProBooked Thu, 8 to 10 AMKaren Lee · AC tune-up
  3. 9:52 PMEmergency

    Real emergencies go to whoever’s on call.

    When a call matches your emergency rules, Ruth gets the address and what’s happening, and texts your on-call tech right away.

    • Every after-hours call wakes you up.

      Only the real emergencies reach your on-call tech.

    RuthJesse’s phone

    Emergency: burst pipe at 41 Elm St, water through the ceiling. The Ruizes shut the main off. Can you go?

    On my way, 30 min

    I told them you’ll be there by 10:30.

    EmergencyJesse dispatched41 Elm St · there by 10:30 PM
  4. 11:40 PMNew lead

    Leads at midnight become estimates.

    Someone shopping for a quote at midnight gets an answer at midnight, and a time on your calendar.

    • Leads wait until morning, and book whoever answered first.

      They’re booked before they look elsewhere.

    RuthDana’s phone

    Do you install heat pumps? Looking for a quote.

    We do. I can book an estimate visit. Is Monday at 9 or 2 better?

    Booked Monday at 2. You’ll get a reminder the day before.

    Housecall ProEstimate booked Mon, 2 PMDana Ruiz · Heat pump quote
  5. 6:30 AMMorning

    One summary in the morning.

    Before your first job, you see the whole night: what came in, what got booked, and what needs you.

    • You start the day returning voicemails.

      You start the day with one summary.

    RuthYour phone

    Overnight: 7 calls. 4 booked, 1 emergency (Jesse fixed the burst pipe at 41 Elm St), 2 questions answered. First job at 8.

    Send the Elm St invoice

    Sent.

    Overnight7 calls, 4 booked1 emergency handled
I was about to hire a full-time office manager, but instead Ruth is taking over that work for me. I can finally focus on growing the company and stop being the bottleneck.
HVAC owner

How she learns

Teach her once. She does it your way.

Tell her once, by text or on a quick call, and she does it every time. She works with your crew, follows your rules and asks before anything unusual.

Your rules

She follows every rule you give her, and knows who set it.

What Ruth knowsSummit Home Services
  • No heat, no water and burst pipes are emergencies.

    You, on a call
  • Jesse is on call Monday to Thursday, Mike Friday to Sunday.

    You, by text
  • Everything else gets booked for the morning.

    You, by text
  • Never quote a price on an after-hours call.

    Sarah, office

Your pricebook and SOPs

Every job adds to your prices. Your best people’s work becomes SOPs.

Your pricebookFrom 186 jobs
  • Emergency service callFrom 31 jobs · after hours$295
  • Water heater swapFrom 12 jobs · with parts$2,150
  • Furnace repair, after hoursLast 3 billed at $180Priced low
  • AC tune-upFrom 44 jobs$149
SOP ready: emergency calls6 steps · for the on-call tech

Your software

Your field service management software stores your jobs. Ruth does the work inside it.

Today’s jobsUpdated by Ruth
  • 41 Elm StBurst pipeEmergency, fixed at 11 PM
  • Karen LeeAC tune-upBooked Thu, 8 to 10 AM
  • Dana RuizHeat pump quoteEstimate Mon, 2 PM
  • New lead from GoogleFurnace noiseDetails requested

Works with Housecall Pro, Jobber, QuickBooks and more.

Why Ruth

No app. No dashboard. Just text her.

Right now the office is you, after the jobs are done. Ruth does it by text, at any hour, alongside the people you already have.

CompareDoing it yourselfRuth
Missed callsVoicemail, and they call the next companyAnswered and booked
Booking jobsYou, at night, from memoryAs they come in
Your crew’s dayCalls at 7 asking where to goTexted to every tech by 7
Job costsIf someone writes it downOne text and a receipt photo
EstimatesWhen you’re free to price themFrom your pricebook, the same day
The booksSunday nightsClosed every month
Late paymentsYou chase themEmail, then a call
CostYour evenings and weekendsFrom $199 a month

The math

Hire an office manager. Or hire Ruth.

An office manager or service coordinator costs $47,088 to $51,476 a year, before payroll taxes and benefits. Ruth does the job for US$549 a month.

What you keep, every year

$40,500or more

US averages for service coordinators ($47,088) and office managers ($51,476) at HVAC companies, ZipRecruiter, 2026. Salary only.

Pricing

Hire her free for two weeks. Then pick your plan.

Keeper

Your books and every job’s numbers

$199USD per monthAfter two weeks free

  • Keeps your books current in QuickBooks
  • Tracks every job: what it cost and what it made
  • Receipts and bills from you and your crew, on the right job
  • Invoices out, and late ones chased
  • Answers about your numbers, any time

Office Manager

Ruth runs your office, 24/7

$549USD per monthAfter two weeks free

  • Everything in Keeper
  • Ruth as your office manager and service coordinator
  • Her own phone number and email for your business
  • Answers your calls and books the work
  • Runs your crew’s schedule
  • Works inside Housecall Pro, Jobber and QuickBooks
  • Learns how you work and does it your way, 24/7

Both plans start with two weeks free and no card. Billed monthly after that, with no contract.

  1. Day 1One call, and she has your business mapped
  2. Week 1Calls, jobs, and books handled
  3. Day 14Keep her on, or walk away

Security

She does the work. You keep control.

  • She has her own number and email.

    Ruth texts and calls from her own phone number and emails from her own address. Connecting your inbox is optional.

  • She never moves money.

    Connecting your bank is optional and read-only, through Plaid. She never files taxes on her own.

  • Nothing goes out without your yes.

    Every invoice, email, and call waits for your OK.

  • Turn her off any time.

    Disconnect and she stops right away.

  • Your data stays yours.

    We never sell your data.

Questions

Questions. Answered.

What is an after hours answering service?

A service that answers your business line when the office is closed: nights, weekends and holidays. Ruth answers every call, books routine work for the next open time, texts the customer, and sends real emergencies to whoever is on call.

How does Ruth decide what's an emergency?

You tell her once. For example: no heat, no water, burst pipes, or anything with a smell of gas. Calls that match go to your on-call tech right away, and everything else gets booked for the morning.

Does Ruth answer on weekends and holidays?

Yes. Ruth answers 24/7, every day of the year, and follows your on-call schedule for weekends and holidays.

What does Ruth do?

Ruth is a 24/7 office manager for your business. She answers your calls and books the work, runs your crew's schedule, tracks what every job cost and made, keeps your books current in QuickBooks, sends invoices, and chases late payments. She works inside Housecall Pro, Jobber and QuickBooks, and when something is outside your rules, she asks you first.

Does Ruth have her own phone number and email?

Yes. Ruth has her own phone number for your business, for texting and calling, and her own email address. Customers and your crew can reach her directly, and you can forward your line to her whenever you can't pick up.

Will my customers know they're talking to AI?

Ruth texts as Ruth from your office, in short, plain messages, the way your best office person would. She never pretends to be you, and if a customer asks, she tells them she's an AI assistant for your business.

Does Ruth work with Housecall Pro and Jobber?

Yes. Ruth does the admin inside the software you already pay for: she books the jobs, fills in the lead source and job type, and answers the customer replies in the inbox. She works with Housecall Pro, Jobber, QuickBooks and more.

What if Ruth gets something wrong?

Nothing goes out without your yes. Invoices, estimates, emails, and calls wait for your OK, and anything outside your rules comes to you first. Correct her once and she works that way from then on.

How does Ruth handle my calls?

Customers can call Ruth's own number, or you can forward your line to her after hours or all day. She answers, finds out what they need, books the visit, texts them the time, and texts you what she booked. Answering calls is part of the Office Manager plan.

Can my crew text Ruth?

Yes. Anyone you add can text her. Your crew tells her what they took from the shop or picked up at the supplier, and she logs it to the right job. They can also ask where they're headed next.

How does Ruth learn my business?

The way a new hire does. Tell her how you work by text or on a quick call: your prices, your customers, who takes which jobs, and what needs your OK. Tell her once and she does it that way every time.

How much does Ruth cost?

Both plans start with two weeks free, with no card to sign up. Keeper is US$199 a month (CA$299 in Canada): your books in QuickBooks, every job's costs, invoices, and late payments chased. Office Manager is US$549 a month (CA$799 in Canada): everything in Keeper, plus Ruth answering your calls, running your crew's schedule and working inside Housecall Pro and Jobber. Billed monthly, with no contract.

Do I have to connect my bank?

No. You can text or email Ruth what you spend and earn, and she keeps your books from that. Connecting your bank through Plaid, where it's available, or your QuickBooks gives her more to work with, and both are optional. Bank access is read-only, and she can never move money.

Does Ruth work with QuickBooks?

Yes. Connect QuickBooks Online and Ruth works right in it. She enters the expenses, income, and receipts you text or email her, books each transaction to the right account, adds invoices and sends them once you say yes, and records payments. Your accountant gets books that are up to date, in the QuickBooks they already use.

Does Ruth read my email?

Only if you want her to. Ruth has her own email address for your business: she emails invoices and reminders to your customers from it, and their replies come back to her. You can also connect your inbox so she handles customer emails there, and that's optional.

Is there an app to install?

No. Ruth works over text messages and email, from the phone you already carry. Text her hello to start.

Does Ruth file my taxes?

No. She prepares your sales tax return and keeps books your accountant can work from, and you or your CPA files. She never files anything on her own.

Does Ruth work in Canada?

Yes. Ruth keeps books for small businesses in the United States and Canada, in your own currency, and Canadian businesses pay in Canadian dollars.

Can I export my books?

Yes, on either plan. You can download your books as Excel, CSV, or QuickBooks files whenever you want.

What is an AI bookkeeper?

An AI bookkeeper sorts your transactions, files your receipts, and closes your books each month without you doing the data entry. Ruth does it over text: she asks you only about the charges she can't place, and texts you when something is done or needs you.

Put Ruth to work. This week.

Text her hello. After one quick call she has your business mapped, and she starts on whatever you need done first.