Contact us
Email [email protected]. For anything urgent about a call Ruth made, put “Urgent” in the subject line.
QuickBooks connection
- Connect: sign in to Clef and choose Connect to QuickBooks. Sign in to QuickBooks and pick the company you want Ruth to work on.
- Reconnect: if Clef says your connection needs attention, sign in and choose Reconnect to QuickBooks. Your settings and history stay in place.
- Disconnect: in Clef, open Settings and choose Disconnect from QuickBooks. You can also remove Clef from the Apps page in QuickBooks. Ruth stops calling right away, and we delete your QuickBooks data 30 days later unless you reconnect.
Calls
- Pause everything: turn on pause in Clef’s settings, or email us.
- Approve calls first: in supervised mode, which is the default, Ruth waits for your OK before each call.
- Something went wrong on a call: email us with the customer’s name and the date, and we will review the transcript with you.
Your data
To get a copy of your data or have it deleted, email [email protected] from the address on your account. Our Privacy Policy explains what we collect and how long we keep it.
Did Ruth call you?
Ruth calls on behalf of businesses about their unpaid invoices. To stop the calls, tell Ruth during a call, or email [email protected] with your phone number and the name of the business she called for. We will stop calls to your number for that business. Questions about the invoice itself are best answered by the business that sent it.