Contact us
Email [email protected]. For anything urgent about a call Ruth made, put “Urgent” in the subject line.
QuickBooks connection
- Connect: text Ruth and ask to connect QuickBooks. She texts you a link: sign in to QuickBooks and pick the company you want her to work in.
- Reconnect: if Ruth tells you the connection needs attention, ask her for a new link and sign in again.
- Disconnect: text Ruth and ask her to disconnect QuickBooks, or remove Clef from the Apps page in QuickBooks. She stops reading and writing your QuickBooks right away, and we delete the QuickBooks data we copied within 30 days unless you reconnect.
Calls
- Pause everything: turn on pause in Clef’s settings, or email us.
- Approve calls first: in supervised mode, which is the default, Ruth waits for your OK before each call.
- Something went wrong on a call: email us with the customer’s name and the date, and we will review the transcript with you.
Your data
To get a copy of your data or have it deleted, email [email protected] from the address on your account. Our Privacy Policy explains what we collect and how long we keep it.
Did Ruth call you?
Ruth calls on behalf of businesses about their unpaid invoices. To stop the calls, tell Ruth during a call, or email [email protected] with your phone number and the name of the business she called for. We will stop calls to your number for that business. Questions about the invoice itself are best answered by the business that sent it.